FAQs on Website Designing:-

If I want to get a website designed, what is the process?

Given below is a step by step process for website designing:

• Select final package and release an advance payment of 50% to start the work
• Kindly share payment confirmation by email, whatsApp or over phone Contact Us
• Once our billing team confirms the payment, our support team will contact you. Support team will provide you a website form to send us details of your organization for designing website, creating social media accounts, integrating payment gateway, etc.
• Once we receive the filled in website form from your side we will take 7-10 working days to design your website
• Once the website has been developed, we will send you link for testing. You can suggest changes so that we can modify the website as per your choice
• Based on your final approval and payment of due amount, we will book domain name and will host your website live on www.abc.om
• After the website is hosted, we will integrate payment gateway and will initiate work for social media promotion. The complete process will take max. 15 days then full year we will work for promotion as per the package selected by you.

What type of website will you provide - dynamic or static and what programming language will you use?

We develop both static and dynamic websites; it will depend on the package selected by you. The website would be developed in advanced PHP programming along with MySQL, JS, CSS, jQuery, AJAX and HTML etc.

Will this website be mobile responsive or not?

Mostly we design responsive websites so as to provide max benefits to our clients; however, if you select basic package then your website would not be responsive.

Will you write website content for us or we have to provide the content?

This will depend on the package selected by you; kindly check in the package list

What documents would I have to give to design my website?

We only need your organization's information- contact details, bank account details, your organization’s activities /work/services, images, videos and existing website, if any, to design website. You can send other documents for uploading on the website.

How much time will it take to complete the website work?

If you have furnished all the information/submitted all the documents related to website designing then we will take max 7-10 working days for developing the website and all the work related to promotions, payment gateway integration, etc. will take max 45 working days.

Who will manage my social media accounts and networking promotions?

We shall provide you with user id and password so that you can manage your social media accounts website or you can send us details to upload on Social Medias accounts.

What types of payment gateway will you provide - national, international or both?

We provide both types of payment gateway. It will depend on the package selected by you; kindly check from the package list.

Can we update our website ourselves?

Yes we will provide cpanel login to you so that you can update the website yourself.

How many days will it take to promote my website on google.com first page?

Normally it takes 45 working days but it may take less than 45 days and maximum 60 working days.

Will my website appear on google.com by searching my organizations name? If yes then how much time will it take?

In 5 working days your organization’s website will appear on google.com search by name and domain name. In some cases it takes 10-12 days.

If we require any modifications on the website then who will do it? If you will update then how many times will you do it and would it be free of cost or chargeable?

We offer to do the changes for free all year round. You can change/add images, news, blogs, videos etc. yourself; however, if you are not able to do the changes, then send us and we will update the same free of cost 2 times in a month. In case if you want some extra pages that will depend on the selected package or that may be chargeable as development has no limitation.

Is your office located in my state/city or in which state is your office located?

Our offices are in Delhi and Bihar; kindly click on contact us to know about our contact details.

Will you give me complete access to the website?

This is your property so of course we will share complete user id and password of the admin through which you can update website yourself.

May I visit your office for more details and discussion?

Yes, you are most welcome. However, kindly schedule a meeting with our sales executive atleast 1 day prior to your visit as we want to devote full time to explain our products/services and resolve all your queries.

FAQs on Web Portal development:-

What is the process to get a web portal developed?

• Getting Started- Mail us your requirements and our team shall have detailed discussion with you. Based on our understanding we shall provide you an optimal and accurate cost estimate and define the schedule to complete your web portal.
• Initiating the work- You are required to release an advance payment of 50% to initiate the work. Kindly share payment confirmation by email, WhatsApp or over phone Contact Us. Once our billing team confirms the payment, our technical team will start developing the portal.
• After the web portal has been developed, we will send you link for testing. You can suggest changes so that we can modify the web portal as per your choice.
• Based on your final approval and payment of due amount, we will book domain name and will host your web portal live on www.xyz.com.

What do I have to pay for getting a web portal developed?

It will depend on your specific requirements, number features, pages and level of customization, related services like domain, hosting, etc. Whether you are looking for a simple portal or a highly customized and complex one, we offer high quality service at affordable rates and guarantee maximum value for your money.

How much tome does it take to complete a web portal development?

Time is generally determined by the volume of work to be done, the size and features of the portal. It can take a few weeks to a few months or even upto a year.

What programming language will you use?

The web portal will be developed in advanced PHP programming along with MySQL, JS, CSS, jQuery, AJAX and HTML etc. We use programming languages that provide the highest security and reliability required to power your web portal.

Will you write content for my web portal or I have to provide the content?

This will depend on the budget.

FAQs on Software Development:-

What is the cost for software development?

It is not possible to fix a price for software as each software is customized to perform a specific task and so is different or unique in its own way; also, each clients requirement is varied and unique. Cost for developing a particular software is decided taking into account the following- the software’s functionality, codes, scripting, designs, features and add-ons. We believe that development has no limit. We offer software solutions that are innovative, error-free, dynamic, user-friendly, customized to your requirement and at the same time within your budget.

What process will you follow to develop software for my organization?

• Getting Started- Mail us your requirements and our team shall have detailed discussion with you. Based on our understanding and your inputs, we shall identify the best solution to suit your requirement. Once we finalize the functionality, features, main components and add-ons of the software we shall provide you an optimal and accurate cost estimate and define the schedule to complete your software project.
• Initiating the work- You are required to release an advance payment of 50% to initiate the work. Kindly share payment confirmation by email, WhatsApp or over phone Contact Us. Once our billing team confirms the payment, our technical team will start to develop the essential features. Gradually all the features and add-ons shall be finalized and tested.
• Testing & product launch- Once the software has been fully designed, developed and tested, we will send you link for testing. Based on your final approval and payment of due amount, we will launch and host the software.

How long does it take to complete a software project?

It depends entirely on the kind of software project, a small project shall take a few weeks, large and complex ones can take a few months or even a year. We can only answer this question responsibly once we have a clear understanding of the client’s requirement(s).

What guarantee do you provide for the budget and completion of the software project?

We calculate the budget for software development accurately so there are no cost overruns and guarantee maximum return on investment for our clients. We also define a testing period so that our clients are satisfied with the product and our service delivery before releasing the full payment. We not only create software, but also build strong relationships with our clients.

Can I suggest changes during the software development phase?

Yes, we offer the flexibility to incorporate changes which are critical for the success of the project; however, major changes after project initiation might have a significant impact on the pre-defined budget and project delivery schedule.

What if I want extra features after service delivery?

We go that extra mile to refine and make the software full proof so that our clients have the highest level of satisfaction. However, any add on feature(s) which was not part of the project package would incur an additional cost (over and above the original budget) depending on how simple or complex the feature(s) is.

Can I get updates about the software development?

Yes, we provide status updates from time to time so that you know the progress on your project. We maintain open and direct communication to forge strong partnerships with our clients.

FAQs on Payment Gateway:-

Why do I need a payment gateway?

A payment gateway helps you to do away with the time-consuming offline payment modes. A payment gateway:-

1. eases the payment process for your clients &
2. helps you collect your payment within minutes.

What types of payment gateway will you provide -national, international or both?

We provide both types of payment gateway. It will depend on the package selected by you; kindly check from the above package list.

How much time does it take to integrate payment gateway?

We take around 5-7 working days to integrate a payment gateway.

Do I need to have a website for getting payment gateway?

Yes, you need to have a website for accepting online payment through payment gateway.

What documents do I need to submit for getting a payment gateway?

You only need to send scanned copies of your pan card and bank account details.

Do I need to get in touch with a bank to get a payment gateway?

You need to do nothing except submit your pan card and bank account details. The payment shall be transferred to the bank account details that you register for the payment gateway.

Which bank account will I get the amount received on payment gateway?

The amount received shall be remitted to the bank account registered with the payment gateway.

Can I update/change bank account details?

The amount received online shall be remitted to the bank account registered with the payment gateway. You can change/update the registered bank account.

Do I need to have technical knowledge to use online payment gateway?

No, it is a very simple process and we are there to assist you.

When will I get the money in my bank account from the payment gateway?

The money received on payment gateway shall be remitted to your bank account within 3 working days.

Can I request cheque or cash payment for amount received on payment gateway?

No. Payment Gateway Service providers are mandated to remit the transacted amount to your account through direct account transfer-NEFT.

Can I cancel or refund the amount to the client/donor?

Yes, every successful transaction made can be refunded back to the customer's account / debit card / credit card. We will process the refund request and it might take maximum 7-10 working days for the refunded amount to appear in customer's bank or credit/debit card statement.

Is it legal to receive payment through payment gateways?

It is absolutely legal to receive payments through online payment gateways.

Is it safe to transact money through payment gateways?

It is a very secure process of online transaction as our payment gateway service providers comply with the Data Security Standards and maintain highest level of security for processing customer data. Also Master and Visa card providers are responsible to ensure payment platforms have adequate protection in place to prevent fraud and hacking.

FAQs on SEO, SMO & Digital Marketing:-

What is SEO?

SEO is an abbreviation for Search Engine Optimization and is a small part of Digital Marketing. SEO is an effective means to improve your website’s ranking on search engines in order to drive visitors to your website.

How long will it take before I see results of SEO?

It usually takes around 3 months to see the results of SEO; in some cases it may take up to 6 to 8 months as well.

What is SMO?

SMO stands for Social Media Optimization, also referred to as Social Media Marketing; SMO is used as a key tool to promote your website on various social media platforms and thus attract visitors. SMO a part of Digital Marketing

Why do I need to invest in SEO, SMO & Digital Marketing?

Just having a website will not help you to grow your business or generate revenue/raise funds online. Search Engine Optimization (SEO), Social Media Optimization (SMO) and Digital Marketing are cost-effective ways to long term success for organizations to promote their website in the digital world and drive potential visitors/clients to their websites.

FAQs on E-commerce Website Designing:-

Why do I need an E-commerce website?

In todays digital world investing in an E-commerce website is worth the return for the following reasons:-

• It will help you brand your business online and thus tap the online customers
• It will help you to sell your products/services and earn money online, 24*7 without you having to monitor the sales manually

Also, we offer E-commerce website at affordable costs, so you need not really think of e-commerce as a whole lot of investment that is going to burn a hole in your pocket. Kindly check our E-commerce package starting rates.

If I want to get an E-commerce website designed, what is the process to start and complete the E-commerce website designing work?

Given below is a step by step process for E-commerce website designing:-

• Select final package and release an advance payment of 50% to start the work
• Kindly share payment confirmation by email, WhatsApp or over phone Contact Us
• Once our billing team confirms the payment, our support team will contact you. Support team will provide you an E-commerce website development form to send us details of your organization for designing website, creating social media accounts, integrating payment gateway, etc.
• Once we receive the filled in website form from your side we will take 15-20 working days to design your E-commerce website
• Once the website has been developed, we will send you link for testing. You can suggest changes so that we can modify the website as per your choice.
• Based on your final approval and payment of due amount, we will book domain name and will host your E-commerce website live on www.abc.com
• After the website is hosted, we will integrate payment gateway and will initiate work for social media promotion. The complete process will take max. 15 days then full year we will work for promotion as per the package selected by you.

What type of E-commerce website will you provide - dynamic or static and what programming language will you use?

We develop both static and dynamic websites; it will depend on the package selected by you. The website would be developed in advanced PHP programming along with MySQL, JS, CSS, jQuery, AJAX and HTML etc. We use programming languages that provide the highest security and reliability required to power your complex E-commerce website.

Will this E-commerce website be mobile responsive or not?

Mostly we design responsive E-commerce websites so as to provide max benefits to our clients; however, if you select basic package then your website would not be responsive.

Will you write website content for us or we have to provide the content?

This will depend on the package selected by you; kindly check in the package list.

What documents would I have to give to design my E-commerce website?

We only need your organization's information- contact details, bank account details, product details, images, videos and existing website, if any, to design your E-commerce website. You can send other documents for uploading on the E-commerce website.

How much time will it take to complete the website work?

If you have furnished all the information/submitted all the documents related to E-commerce website designing then we will take max 15-20 working days for developing the E-commerce website and all the work related to promotions, payment gateway integration, etc. will take max 50-65 working days.

Who will manage my social media accounts and networking promotions?

We shall provide you with user id and password so that you can manage your social media accounts or you can send us details to upload on Social Medias accounts.

What types of payment gateway will you provide -national, international or both?

We provide both types of payment gateway. It will depend on the package selected by you; kindly check from the package list.

Can we update our website, add/remove products ourselves?

Yes, We will provide cpanel login to you so that you can update the website, add/remove products yourself.

How many products can my E-commerce website support?

The E-commerce website designed for you can support unlimited products; however, it will also depend on the package that you select.

How many days will it take to promote my E-commerce website on google.com first page?

Normally it takes 45 working days but it may take less than 45 days and maximum 60 working days.

If we require any modifications on the website then who will do it? If you will update then how many times will you do it and would it be free of cost or chargeable?

We offer to do the changes for free all year round. You can change/add images, products, news, blogs, videos etc. yourself; however, if you are not able to do the changes, then send us and we will update the same free of cost 2 times in a month. In case if you want some extra pages that will depend on the selected package or that may be chargeable as development has no limitation.

Will I get complete ownership of the E-commerce website?

This is your property so of course you will own the E-commerce website after it is developed; we will share complete user id and password of the admin. The only thing that we ask for is to have an acknowledgement link for the website designer somewhere in the footer of the site.

FAQs on Payment:-

What is the payment process?

You can choose any mode of payment- offline through cash or cheque or online through debit/credit card or our payment gateway.

Can I pay service charge in installments?

Yes, you can pay in instalments for some of the services. We take 10-20 working days to deliver services. So, as an advance you can pay min. 30% of the service charge, rest amount you can pay in 2 installments within 30 days of service delivery. However, for making payment in installments, kindly get approval of our sales team.

What will we have to pay for renewal after 1 year or annual maintenance?

This will depend on the selected package; kindly visit package details for the renewal/maintenance amount, if applicable.

Will you offer any discount?

No, the prices for the services are fixed. What we can do for you is to divide service charge for higher package into 2 instalments to be paid maximum within 30 days after service delivery. However, the same has to be approved by our sales team.

Is not your service charge too high?

On the contrary, given the array of services we provide, our charges are quite reasonable in comparison to the market rates.

FAQs on Web hosting:-

What is web hosting?

Web hosting is making your website, E-commerce website, web portal live or publishing your website online so that everyone can view it on the Internet.

How much time does web hosting take?

Web hosting takes around 10-20 minutes.

What is a domain name?

A domain name locates or identifies your website on the Internet, like www.sahaniyatech.com. It is a unique IP address which serves as the address of your website on the Internet.

Who will give me domain name?

We shall buy and register your domain name from a domain name.

How to choose a domain name?

Choose a domain name that is easy to identify with your organization, like the organizations full name or acronym, abbreviation or a casual shortening of the full name. It should also be easy to remember. We shall also guide you while choosing and registering your domain name.

What do I do with multiple domain names? Do I have to get as many websites designed?

You can choose to have a single domain name, like www.abc.org, or multiple versions of your primary domain names like www.abc.org, www.abc.org.in, www.abc.co.in; you need not have to get multiple websites designed, as when you type the additional domain names, the website shall be directed to your primary domain name, that is, www.abc.org.

Does a domain name have a validity period?

Yes. While registering your domain name you are given an option to register it for a minimum period of1 year and a maximum of 10 years. If registered for one year, you have to keep renewing the domain name for the next year or next few years to keep the name valid and registered for your organization till the expiration date.

What will happen if I do not renew my domain name by the expiration date?

If you fail to renew your domain name by the expiration date, your website and related service like email services shall be blocked and subsequently you shall lose your domain name.

FAQs on Proposal Writing for NGOs:-

What is the process that you will follow to write my proposal?

• Getting Started- Mail us and our team shall have a detailed discussion with you on the kind of proposal you want us to draft for your organization, like grant proposal, reply to RFPs, etc, unsolicited proposal to CSR Company, etc. We will develop a clear understanding of the geography, requirement of the donor agency, scope of work and approximate budget. Then we shall provide you an optimal and accurate cost estimate and define the schedule to complete your project.
• Initiating the work- You are required to release the full payment to initiate the work. Kindly share payment confirmation by email, WhatsApp or over phone Contact Us. Once our billing team confirms the payment, our support team shall send you a proposal development form, and if applicable, request you to send the link of the RFP/grant application details. Upon receiving the details, our team shall start drafting the proposal and budget. We shall coordinate with you in case we require any input or suggestion. After drafting the proposal and preparing the budget, we shall edit and proof read the documents and then send it to you for your feedback and approval.
• Final submission- Once we receive your feedback or any suggestion for any change (s), we shall consider/incorporate the same in the proposal or budget and finalize it. Based on your final approval, we will email you the final copies of the proposal and budget.

How much time does it take typically to complete a proposal and budget?

There is no spot on answer for this as it entirely depends on the type and requirement of the proposal.

Who will provide the idea for a proposal to be submitted to a CSR company, you or I?

We work closely with you while developing a solicited or unsolicited proposal. While in a solicited proposal we have to adhere to pre-defined guidelines, an unsolicited proposal gives us more freedom. If you have envisioned a project, we will effectively put your idea into words. If you want us to think for you we will match the donors requirements with your organizations capacity and activities, determine the need of the area, suggest a solution(s), strategies and activities and pan out the idea in the form of a compelling proposal.

Can you share samples of projects you have worked on?

Unfortunately, we have to maintain strict confidentiality and cannot email any sample to you; for more details, Contact Us.

For which sectors do you write proposals?

We have a strong team with years of experience and expertise in writing proposal s across all sectors and also developing proposals for integrated development projects focusing on two or more sectors.

We have ideas, we have been working in the field for many years and we know how to prepare a budget, then why should we come to you?

Simply because we shall help you to develop a compelling narrative by putting words around your ideas and draft a proposal covering 10 essential pointers; Click here to know more on our proposal writing service. We shall leverage the strong expertise and rich experience of proposal writers who have crafted several successful projects funded by international and national agencies as well as CSR Companies.

FAQs on Annual report writing:-

What is the process that you will follow to write our annual report?

• Getting Started- Contact us and our team shall have a detailed discussion with you and develop a clear understanding of your organization. Then we shall provide you an optimal and accurate cost estimate and define the schedule to complete your report.
• Initiating the work- You are required to release the full payment to initiate the work. Kindly share payment confirmation by email, WhatsApp or over phone Contact Us. Once our billing team confirms the payment, our support team shall mail you the list of documents you need to send us along with other details. Upon receiving the details, our team shall start drafting the annual report(s). We shall coordinate with you in case we require further information. After drafting the annual report, we shall edit and proof read the document(s) and then send it to you for your feedback and approval.
• Final submission- Once we receive your feedback or any suggestion for any change (s), we shall consider/incorporate the same in the document and finalize it. Based on your final approval, we will email you the final copy of the annual report.

How much time does it take typically to complete an annual report?

There is no spot on answer for this as it entirely depends on the length of the document, that is, the number of pages and the volume of documentation to be done.

Who will decide the design, you or I?

If you have a particular design in mind, let us know, or else we shall plan jointly with you.

Can you share samples of annual reports you have worked on?

Unfortunately, we have to maintain strict confidentiality and cannot email any sample to you; for more details, Contact Us.

FAQs on Email Marketing:-

Why do I need email marketing service?

Email marketing is an effective online strategy to reach out to your prospective clients/donors/ visitors.